Our services and approach

Lesley Robinson Consultancy Services offers advice, training and coaching to private and public sector organisations who want to manage their information and knowledge resources effectively.  

We offer very practical advice and solutions that can bring immediate business benefit, whether that is developing your information strategy, enhancing your business processes to maximise the use of information or undertaking research and benchmarking programmes to ensure that your information set up is in line with best practice in your industry and delivering the value you require.

Our approach is to talk through the issues that you think you currently have with information usage, storage, sharing and exploitation and   really get to the root of the problem. This could be by talking to a range of people in your organisation, both one-to-one and in workshops, to learn about the everyday problems that people have with finding and using information. We would pinpoint the key issues and work with you to devise the most appropriate solutions.

As well as identifying information issues and delivering recommendations for a way forwards, our skills also lie in helping you to implement effective change. We do this by training and coaching your people to handle information in new ways, think about how they organise and  store information or how they disseminate and share information.

Information is the lifeblood of most organisations and using and manipulating it effectively has been proven to deliver two main results:

More clients

Better client relationships